As Jeffrey says, the zip code ordering never went away. The Corp just decided to “simplify” the wording, since most IBOs I guess, had a hard time comprehending “cycle delivery.”

The document to which Jeffrey refers, used to be an Excel file. Now it’s an HTML file, that you can download or just open right from the website.

Rather than scrolling all the way through, you can hit Ctrl+F and then type in your zip code in the box that pops up, and then hit Next. It will bring you right to your zip code and will list your SHIP DAY.

My mom placed an order with me last week and she still hasn’t got it. It was too small to go by zip code, so it was shipped FedEx. They are usually pretty good, but for some reason, the order sat in the FedEx Ohio warehouse for nearly 3 days before being shipped to Des Moines. So, some of the things that we have complained about are not the fault of Amway.

I have just gotten to the point that I tell my customers to be sure and order by zip code unless the order is too small. Then I tell them that it could be up to 10 days. After that, the company will replace it if it doesn’t show up.

I have decided to put in a small inventory again for the fastest moving items. That way, if someone needs something in a hurry, I will have it for them. If I lived within a 100 mile radius of Ada, I’d pick up my orders every week, but driving 10 hours one way to Ada to pick up my orders is a little much, even for hard-core me.

Two things:

1) I ordered something from Amazon.com two weeks ago. I went for the FREE shipping option. I had yet to receive my items as of yesterday, so I went online, and noticed that they were now giving themselves an entire MONTH to get me my stuff. I ended up canceling my order.

Shipping is very expensive. So not all companies TODAY are giving that “next day’ shipping that they used in order to lure customers.

2) In addition, there is a pattern of how Amway Global (North America) ships. They have many mechanisms in place to determine which shipping method is the most cost-effective.

It apprears that that way, currently, is having designated ship days of the week based on zip code.

So if you know when your stuff normally ships out (what day of the week), then you order the day before, it ships out the next day, and then you’ll get it in 2-3 days since you are so close to a Service Center.

As an example, I order on Sunday, ships out on Monday, and I get it Wednesday or Thursday.

Like clockwork–ya just gotta know the clock.

So it may be wise to teach your IBOs, and to guide your customers, to think more than a week at a time. To budget/order maybe a month at a time (like the first week of the month).

People may not be able to make that mental shift right away, but gradually they can, if you help them.

I mean asking customer to wait for 3-8 business days, which may turn total wait upto 10-11 days is too much. This is fine for few products which are delivered from their main warehouse which may get delayed, but what about other deliveries, which are done from their local warehouse? Inspite of being in atlanta (they have local warehouse), we are consistently getting orders delivered on 8th business day, including saturday & sunday, it becomes 10 days easily.

I would love to go to pick up product on same day, but the their pick up timings are same as our work hours and can’t go during that time..They really need to work on this.

Like how http://www.canon.com is laid out–A global map, which, when you click on a part of the map, it drills down and lists the individual markets and/or countries in that particular area of the world.